Account Manager II

Management and delivery of a portfolio of clients, responsible for building successful, strong client relationships with a focus on retention and growth of the client account. This role will co-ordinate with internal teams to ensure successful delivery of benefit and employee engagement solutions that meet clients' needs and identify opportunities to grow accounts through uplift of existing services and cross-sell of additional BHN services. Key performance indicators for this role include sales performance tracked YOY and to target, client satisfaction, retention of clients and expansion of the level of business we do, additionally generated revenue, SLA adherence where relevant.