Customer Success Manager - Secure Communications

Backline is DrFirst's clinical communication, collaboration, and workflow orchestration platform. We are transforming how healthcare teams coordinate care, moving beyond basic clinical communication into intelligent workflow execution and AI-powered clinical assistance. Our mission is to make communication errors, documentation burden, and workflow friction relics of the past. We operate as a small, entrepreneurial business unit within DrFirst, which means you will not be a cog in a machine. You will have a seat at the table, direct impact on what we build and sell, and the opportunity to grow as we grow.