Sales Development Representative (SDR)

Growth team · Hybrid, Australia based, (Collingwood office, flexible WFH) · Full-time or Part time permanent

Want to learn how ecommerce and retail growth really works, from the people doing it? Join DotCollective as our SDR and start the conversations that become our next big client partnerships.

About DotCollective

We build, grow and fix commerce operations for brands that take commerce seriously, B2B and D2C alike.

We're a Shopify Platinum Partner and the #1 Shopify POS agency in ANZ, managing $8B+ in client GMV across 130+ brands in four countries, including Kathmandu, Rip Curl, Brandbank, DISSH, Space Furniture, Brand Collective and Essity.

We work differently from most agencies. Instead of selling hours and open-ended retainers, we offer sixteen programs across Build, Grow and Fix, each with a defined scope, measurable outcomes and a clear end date. No lock-in, ever.

Human craft. Machine pace. We didn't bolt AI onto an agency; we rebuilt the agency around it. Strategic and design thinking from people, delivery powered by AI. It's how we deliver enterprise-quality work to a startup, a $3M brand and a $500M enterprise in the same week.

Who you'll work with

You'll report to our Growth Manager - Outbound & Partners and work alongside our Growth, Marketing, Delivery, Product and Retail teams.

Requirements

• 0 to 2 years in a sales, business development, SDR/BDR or customer-facing role. Agency, SaaS or ecommerce experience is a plus.
• Genuine curiosity about how retail and ecommerce businesses work and grow.
• Confidence on the phone and in writing, with the resilience to handle rejection and keep going.
• Strong research skills: you can quickly work out what a business does, how it sells and where it's likely stuck.
• Organised and disciplined with activity, follow-up and CRM hygiene.
• Comfort using AI tools day to day, and the judgement to know when output needs a human edit.
• Coachable, competitive and motivated by targets.

Nice to have: familiarity with Shopify, Shopify POS or ecommerce platforms, LinkedIn Sales Navigator, or a sales engagement tool.

Benefits

• Hands-on coaching , weekly call reviews and a clear development path in sales
• Team Culture Days . Every three months we fly the team into Melbourne to work together for the day, then head out for dinner and drinks on us. Travel, flights and accommodation are covered.
• A day off for your birthday. That’s on top of your of annual leave.
• Professional development. We put a budget into training every year. That can go towards courses, conferences or dedicated learning time, plus regular Lunch & Learns with our platform partners.
• Generous paid parental leave. Primary carers get 14 weeks at full pay (or 28 weeks at half pay) and secondary carers get 6 weeks (or 12 at half pay).