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Account Manager

Payment Vendor Relastionship Manager

didiglobal·BR-SP-Sao Paulo

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  • Own and lead initiatives to improve payment success rates, optimize transaction flows, and enhance operational resilience across various payment methods (e.g., cards, PIX, and alternative payments).
  • Act as the subject matter expert on payment performance, working cross-functionally with product, risk, legal, compliance, and treasury teams to identify and implement improvements.
  • Monitor key performance indicators, analyze trends, and use data to inform decisions and advocate for changes that enhance user experience and business outcomes.
  • Manage relationships with external payment service providers, acquiring banks, and card schemes ensuring alignment on strategic priorities, issue resolution, and future roadmap collaboration.
  • Stay ahead of...
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