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Data Analyst

Merchant Operations Senior Analyst

didiglobal·BR-SP-Sao Paulo

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As a Merchant Operations Senior Analyst at DiDi, you will optimize merchant lifecycle performance across onboarding, activation, and retention to drive measurable increases in merchant revenue, completion rates, and consumer satisfaction; your work will enable scalable marketplace growth and improved unit economics. You will join the Merchant Operations team responsible for ensuring merchant quality, operational efficiency, and rapid expansion in both urban and suburban markets, directly influencing GMV (Gross Merchandise Value), average order value, and fulfillment reliability.

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