Customer Success Senior Analyst

We are looking for a highly analytical and proactive Senior Customer Success Analyst (Account Ops & Onboarding) to support the DiDi Food team in LATAM. The Account Ops and Onboarding area sits at the heart of our Customer Success organization. We manage the end-to-end operational lifecycle of our restaurant partners from ensuring a seamless store setup and managing the logistics of operational devices, to driving feature adoption and providing technical support to drive restaurants long term success.