Virtual Hotel Customer Service Coordinator

Location: Remote

Position Summary As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

Responsibilities Understand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records

Requirements Organized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process

Why Join Us: Collaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs