Team Manager - Major Complex Loss

Are you an experienced people leader who knows how to bring out the best in a busy claims team? We’re looking for a proactive and supportive leader to take ownership of the day-to-day running of the team, ensuring excellent customer service, strong technical standards and consistent delivery against SLAs. You’ll play a key role in coaching and developing colleagues, managing performance, improving processes and keeping the team focused on its goals , while creating a positive, calm and accountable working environment. If you enjoy developing people while keeping a close eye on operational performance, this could be a great next step.