Account Manager (German)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Account Manager to join their team in Greece.

Position: Account Manager

Location: Athens, Greece

Work model: on-site (hybrid 3/2 after 6 mo probation period, performance based)

Employment type: Full-time

DUTIES & RESPONSIBILITIES:

• Manage relationships with new and existing business customers for a leading e-commerce platform
• Support onboarding and registration of small-to-medium and high-cap business accounts
• Build and maintain strong relationships with key decision makers through phone and email communication
• Conduct outbound outreach and follow-up activities to drive account activation and engagement
• Support initial account setup and guide customers through platform features and services
• Promote feature adoption and encourage increased platform usage and customer spend
• Identify business opportunities and contribute to account growth and retention
• Maintain accurate customer records and pipeline updates within internal systems
• Work towards individual sales, account activation, and productivity targets
• Collaborate closely with internal teams within a multicultural and fast-paced environment.

REQUIREMENTS:

• Native or near-native level in German, with fluency in English (minimum B2 level)
• Previous experience in Account Management, Sales, Customer Success, or Business Development is considered a strong advantage
• Strong communication, relationship-building, and negotiation skills
• Target-driven mindset with ability to work towards KPIs and performance goals
• Self-motivated, proactive, and solution-oriented attitude
• Ability to create business opportunities and maintain long-term customer relationships
• Team player with ability to collaborate effectively in an international environment
• Comfortable working in outbound communication and customer-facing environment.

BENEFITS:

• Competitive renumeration package
• Private life and health insurance coverage
• Free access to corporate gym facilities
• Fixed working hours option for parents with young children
• Structured onboarding and training support
• Supportive team environment with development opportunities
• Relocation support
• And many others!