Production Tech Support II/ Technical Solutions Specialist

The Product Tech Support role is a versatile IT position that acts as a liaison between business users and IT, providing daily support for manufacturing operations and associated business systems, hardware, and software. This position primarily functions as the initial point of contact for resolving technical issues and addressing user challenges within operations and related business systems. The ideal candidate will troubleshoot and resolve issues by collaborating effectively with varying technical teams, business operations teams and vendors.