Guest Services Representative

The Guest Services Representative (GSR) plays a key role in creating exceptional guest experiences and serves as one of the primary points of contact throughout a guest's stay. As the first and last impression of the hotel, the GSR represents Seaport Hotel with professionalism, warmth, and attention to detail.

Guest Services Representatives are empowered to make decisions that enhance the guest experience and create lasting positive impressions. Success in this role requires anticipating guest needs,...