Application Support Analyst

The Application Support Analyst is responsible for Tier II support of resort, hotel, vacation rental, and CoralTree Home Office application systems. This role reports to and assists the Sr. Director of Applications with projects as needed, including new application installations, integrations, and software upgrades. The role works directly with property Directors/Managers of IT to investigate issues and partners with vendors on solutions, and helps maintain CoralTree's security requirements, including PCI/DSS and PII compliance, working closely with the Security & Infrastructure team.