Junior Operations Specialist (FinOps)

⛵ About our Crew

Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!

Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.

To support this growth, we are hiring an Operations Specialist to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.

About the role

This role will give you a strong connection to the real business: bookings, payments, owners, customers.

You will join the FinOps team , which sits at the crossroads of Operations, Payments and Customer Experience . Your job is not accounting, not FP&A, not payroll, it’s making sure money flows correctly, on time, and without friction .

You will work daily with our operational teams:

• Supply (boat owners)
• Sales (tenants & bookings)
• Customer Care (after-sales, incidents, changes)

Your mission

🧠 Operations & Cash Management (≈60%)

You’ll be at the heart of daily operations:

• Review and manage customer payments and partner payouts
• Handle booking changes (modifications, cancellations)
• Ensure commissions, amounts and currencies are correct
• Supervise daily payment flows handled by interns
• Resolve complex or high-impact cases that don’t fit standard procedures
• Validate large payment batches and exceptional transfers

👉 This is a role for someone who likes numbers + problem-solving, not repetitive accounting.

📊 Reporting & Analysis (≈20%)

Once the operational basics are mastered, you’ll also:

• Prepare simple, meaningful KPIs (cash flows, disputes, cancellations…)
• Own monthly reconciliations
• Contribute to monthly closing tasks related to tenants & owners balances

⚙️ Process improvement & projects (≈10%)

• Identify friction points in payment or reconciliation processes
• Help automate and simplify manual workflows
• Document processes and update internal knowledge base

🤝 Team support & coordination (≈10%)

• Train and support finance interns
• Act as a reference point on operational topics

Who are we looking for?

This role is for you if:

• You have 2–3 years of experience, ideally in operations, admin, finance ops, payroll, data, customer ops, or a startup environment
• You like numbers, even if you’re not a “finance profile”
• You enjoy solving concrete problems, not theoretical models
• You’re comfortable working with Excel and data
• You like interacting with different teams and explaining things clearly
• You’re reliable, structured, and detail-oriented
• You are proficient in English; Spanish or French are a big plus.

Mindset matters more than background

We’re looking for someone who is:

• Dynamic & proactive
• Curious and open-minded
• Comfortable communicating
• Naturally problem-oriented
• Happy to start very operational and grow over time

🎉 Why Join Us?

• Real impact: you’ll work on real bookings, real money, real customers
• Business exposure : strong understanding of how a marketplace actually runs
• International team : daily interactions across countries and cultures
• Dynamic scale-up environment: you will be able to join a fast-growing company, with high ambitions and ready to become the number one boat rental platform worldwide.
• Superb work atmosphere: you'll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20-minutes walk to the beach.
• Extra Perks: training opportunities, lunch vouchers, gym memberships, team events, and more.