IT Technician

IT Technician Role Summary The IT Technician will support and assist Associate Engineer with day-to-day first level technical support for Fulfillment Operation Center and Server Room/Data Center. Key Responsibilities Provide technical support for end user and Server Room/Data Center issues of level one complexity. Investigate troubleshoot and resolve incidents in a timely manner ensuring minimal disruption to the internal and external customer. Follow company IT operational standards for reporting monitoring troubleshooting and documenting all assigned issues. Communicate with IT teams vendors and end users to resolve local issues of level one complexity. Assist in...