People & Workforce Lead - Financial Services

Location : Sheffield / London Hybrid

Role Type : 6 Month Contract / Perm

Business Area: Onboarding & KYC Technology

Joining - Immediate/ASAP

Role Purpose:

We are seeking an experienced People & Workforce Lead to support a major transformation programme within a Financial Services environment. The successful candidate will lead workforce strategy, organisational design, workforce planning, change management and capability development initiatives across business and technology functions.

This role will work closely with senior stakeholders across Technology, Operations, HR, Risk, Compliance and Transformation teams to ensure the organisation has the right skills, structure and workforce strategy to support future growth and technology-driven change.

Key Responsibilities:

• Develop future-state workforce and operating model strategies.
• Lead organisational design activities, role mapping and workforce transition planning.
• Conduct workforce impact assessments relating to automation, AI and technology transformation.
• Identify critical skills gaps and define capability development strategies.
• Build workforce plans covering hiring, retention, succession planning, reskilling and redeployment.
• Develop workforce dashboards and reporting covering capacity, demand, productivity and attrition.
• Partner with business leaders, HR and Finance to align workforce plans with strategic objectives.
• Lead change management and employee engagement activities across transformation programmes.
• Design communication, engagement and adoption strategies.
• Support leaders through organisational and behavioural change.
• Develop future skills frameworks across Technology and Operational functions.
• Drive learning, upskilling and internal mobility initiatives.
• Support wellbeing, culture and employee experience programmes.
• Identify and manage workforce-related risks impacting delivery and organisational resilience.