LUXURY SERVER (FT)
- Greeting guests warmly and deliver attentive, personalized service throughout the lounge.- Take and deliver beverage, food, cigar-related, and retail-related orders as applicable using approved service standards.- Guide guests through premium cigars, spirits, wine, beer, cocktails, food offerings, and pairing recommendations within the associate's training level.- Recommend cigar-friendly beverages and premium upgrades in a professional, consultative manner.- Maintain current knowledge of the menu, daily features, cigar selection, events, membership/locker offerings, and lounge standards.- Process transactions accurately using the POS system and handle cash, credit, comps, voids, and tabs according to property policy.- Monitor guest consumption and comply with responsible...
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