CONCIERGE HOST (FT)
- Greet guests warmly and create a polished, professional arrival and departure experience.- Manage reservations, waitlists, seating assignments, occupancy flow, and guest profile information using approved reservation or guest-management systems.- Coordinate VIP accommodations, special occasions, membership/locker-related guest inquiries, and guest requests in partnership with lounge leadership.- Monitor lounge pacing, seating availability, guest flow, and lobby presentation throughout service.- Communicate effectively with servers, bartenders, managers, casino team members, and guests while following chain-of-command - - Maintain awareness of lounge offerings, cigar categories, beverage offerings, events, and membership or VIP programs, where applicable.- Recognize repeat...
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