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Operations Manager · United States

Casino Operations Manager

careersapply-pennentertainment·US-LA-Bossier City

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  • Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and...
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