Mortgage Collections Specialist - TruHome Solutions

GENERAL FUNCTIONS:

Our Collections Specialists utilize their member service, communication, and negotiation skills to collaborate closely with members facing financial difficulties or payment resolution issues. They are responsible for accounts 1 to 90 days past due and are accountable for the documentation and follow up of: delinquent real estate loans and potentially delinquent real estate loans. Whether it is accepting payments over the phone, setting up payment plans or helping resolve a payment dispute our Specialists manage sensitive customer information daily with the highest...