Field Services Technician

The Field Service Technician will provide quick response to customer requests for Physical Security product support. The tasks performed will include but not be limited to, system, device, OS, software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Technician will also be instrumental in preparing reports and will work in conjunction with Project Managers, Client Executives, Customers and Partners.