Central Registration Associate

The Central Registration Associate assists patients, facilities and other callers in the scheduling of needed outpatient services offered within the BronxCare Healthcare System in a high volume/high paced call center environment, while delivering an outstanding patient centered customer service experience. The Associate ensures each patient receives an appropriate appointment with an appropriate care provider and assures that each appointment is compliant with the patient's health insurance utilization requirements. The Associate accurately coordinates benefits and prior-authorization to each visit pre-registration and documents Financial Clearance status to scheduled visits...