Listing Associate

About Belong

We didn't build a better property management company. We replaced the need for one.

Belong is the operating system for rental homeownership. One system that runs rent, maintenance, finances, residents, and visibility end to end. Not a person juggling disconnected tools. A system that gets smarter every single day, with every home we add.

We've survived Covid, the tech crash, and the toughest capital markets cycle in a generation. We are growing fast, we are AI-first, and we are building something that has never existed before.

Our 200+ Belongers are strong, curious, and unreasonably ambitious. If you want a passive role at a company that's okay with average, this is not it.

The Role

As a Listing Associate, you take every new, coming soon and relisted home from request to live listing: photos booked, description written, features verified, published everywhere a Potential Resident might look. Every day a home is not listed is a day a homeowner loses income. Every wrong detail on a listing is a promise we cannot keep.

This is not a data-entry job. You own the queue. You chase access, photographers and missing data until the home is live, along with the systems to optimize this process. You do not wait to be asked “are we listing today?” You answer it before anyone has to.

What You'll Own

• The listing queue. Every NEW LISTING, COMING SOON and TURNOVER LISTING request is acknowledged in thread, scheduled, and tracked to publish. Nothing sits without a next step and a date.
• Photos and access. Book photoshoots with our photo vendors, confirm access (lockbox, smart lock, gate, front desk) before the photographer arrives, and chase assets until they land in Foundation. No wasted trips.
• Listing accuracy. Cross-check the home profile, inspection, setup flow and 3D tour before publishing. Heat, A/C, parking, laundry, pets, availability date and price are right every time. Resolve every listing accuracy check flag before the home goes live.
• Descriptions and media. Use the AI listing-description agent for drafts, then own the final copy: warm, specific, true to the home, and in Belong's voice. Fix agent alerts (unreadable photos, oversized uploads) the same day and provide feedback to enhance it.
• Publishing and syndication. Publish on Belong and push to Zillow and Zumper through the feed. Publish manually on Apartments.com, Craigslist and MLS where they apply. Run the Coming Soon flow with an estimated Show Ready date. Remove listings across every platform once a home is loved.
• Platform health. Triage every ZILLOW LISTING PUBLISH FAILED alert: find the cause (duplicate Homeowner listing, restricted area, invalid data), loop in the right Advisor, and get the home back up.
• Timeline and revisions. Keep the Foundation timeline accurate (photos scheduled, listing published, manual 3rd party listings published) and execute revision requests (price, photos, features, promos) on every platform.

Requirements

What We're Looking For

On Experience

• 1+ years in operations, real estate, e-commerce catalog, marketplace or support roles where accuracy and speed were measured.
• Strong written English (C1). You will write listing copy that US Potential Residents read.
• Comfortable with web platforms, spreadsheets and admin tools. Foundation and Belong systems are learned on the job.
• Daily user of AI tools to draft, check and move faster, with the judgment to catch what AI gets wrong.

On Mindset

• You notice the missing parking spot, the wrong photo, the price that did not update. Details are not small to you.
• You own a home until it is live. Waiting on someone else is a reason to follow up, not a reason to stop.
• You communicate status before you are asked. Advisors always know where their home stands.
• You fix the process, not just the listing. If the same error happens twice, you flag the root cause.
• You work as one team with Growth, Home Quality and Tour Operations. No blame, just the next step.

Why This Role Matters

Listings are where Belong's Open Standards meet the market: every feature and condition disclosed transparently, no stock photos, no bait and switch. A fast, accurate listing gets homes loved sooner, keeps Homeowners' income flowing, and gives Potential Residents a home that is exactly what they saw online.

Your speed is visible in Time to Love. Your accuracy is visible in every tour, every application and every move-in that happens without surprises.

Why Belong

You will work at the intersection of technology and real human experience, in an industry that has not meaningfully changed in 50 years and is being rebuilt from scratch right now.

You will have real ownership from day one, work closely with Growth leadership, and grow on a clear path:

Listing Associate (OP1) → Listing Coordinator (OP2) → Specialist roles across Home Quality and Operations

Advancement is earned by output, not tenure.

The acceptance rate here is lower than Harvard's. If you've read this far and you're still leaning in, you already know what to do.