Sr. Program Manager

The Senior Program Manager is a customer facing role responsible for leading program management activities and ensuring customer satisfaction through the oversight of program execution, team development, and internal collaboration. This role serves as the subject matter expert across programs and departments, providing guidance to Program Managers and internal teams while also ensuring alignment with company processes, safety policies, and customer expectations. The Senior Program Manager functions as a backup for all Program Manager accounts and may serve as backup for the Manager of Programs as needed.