Process Optimization Program Manager

Leads operational process improvement initiatives focused on optimizing blood collections operations, reducing product discards, lowering donor deferrals, and improving collection accuracy by blood type and product demand. Partners with Collections, Recruitment, Manufacturing, Quality, and operational leadership teams to design, implement, validate, and sustain improvements that enhance donor experience, operational efficiency, product utilization, and blood supply alignment across the organization.

This role serves as both an operational improvement leader and hands-on change agent responsible for identifying opportunities, implementing solutions, measuring outcomes, and validating operational and financial impact related to donor...