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Customer Success · Australia

APAC Customer Experience & Support Lead

apac-blackhawknetwork·AU-VIC-Richmond

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The APAC Customer Experience & Support Lead is the point of contact supporting the effective service delivery of day-to-day customer service operations. This role delivers initiatives and projects that improve outcomes for customers, partners, and frontline teams. This role doesn't have any direct reports however the role is an integral interface to our customer service teams and stakeholders. You will work closely with cross-functional BHN teams, vendors and suppliers, this role requires building strong relationships across APAC and globally to deliver a consistent, seamless experience at every...

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