Assistant Store Manager, Operations

Job Summary

We are seeking a reliable and motivated assistant manager to join our team at The Grove . As the assistant manager , you will act as a leader on the sales floor, assist with opening and closing procedures, and help drive sales through product knowledge and service excellence , and act as the store manager in their absence . The assistant manager works to drive the business of the store, ensure excellent customer engagement, and coach and develop the store team.

Schedule/Hours: 5 days a week, 40 hour work week. Must be able to work weekends with 2 days off

Location: Central LA

Principal Accountabilities

• Open and close the store in accordance with company procedures
• Lead by example in delivering outstanding customer service and skincare consultations
• Build authentic relationships with customers and recommend products tailored to their needs
• Support the Store Manager with daily operations and team supervision
• Drive sales performance by meeting and exceeding individual and store goals
• Maintain visual merchandising standards and ensure the store is clean, organized, and stocked
• Assist with inventory management, restocking, and product launches
• Address customer concerns professionally and escalate issues when necessary

Key Experience and Skills

(Qualification level, experience, skill sets and personal attributes required for the job)

• 3+ years of retail experience, preferably in beauty or skincare
• Strong understanding of skincare products and routines (or willingness to learn quickly)
• Proven ability to deliver excellent customer service and build client relationships
• Leadership skills with the ability to motivate and guide team members
• Reliable, punctual, and detail-oriented
• Flexible availability, including evenings, weekends, and holidays

Personal Attributes

• Experience with skincare consultations or esthetics background
• Familiarity with POS systems and retail operations
• Interest in developing a team and coaching for success
• Passion for beauty, wellness, and self-care

AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.