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Operations Manager · Italy

Administration, Accounting and Office Specialist

alfadocs·Milan, Metropolitan City of Milan, Italy

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At AlfaDocs , we’re on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships. With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration.

We take pride in our responsibility to deliver high-performance solutions while fostering a collaborative and respectful environment where everyone’s contributions are valued. We’re driven by a shared passion to make a lasting impact on the healthcare industry, creating a space where both our team and our customers thrive.

Activities

Administration Tasks

  • Invoicing: Overseeing the timely and accurate creation of client invoices and ensuring their distribution.
  • Balancing: Ensuring all financial records are in order and reconciled on a regular basis.
  • Banking: Managing daily banking activities, including transactions and deposits.
  • Cash Collection: Overseeing the collection of outstanding payments and ensuring timely follow-ups with clients.
  • Financial Reporting: Preparing monthly reports to provide insight into the financial health of the company.

Office Management Tasks

  • Employees' Travel Management: Organizing and coordinating travel arrangements, ensuring cost-effectiveness and adherence to company policies.
  • Inventory Management: Managing office supplies and inventory, including ordering and maintaining sufficient stock levels.
  • Accounts Set-Up for New Employees: Coordinating the setup of accounts and IT resources for new hires for a smooth onboarding.
  • Offboarding: Managing the offboarding process, ensuring all necessary steps are followed.
  • Milan Office Management: Overseeing the day-to-day operations of the Milan office, including food, beverage, maintenance, and rent management.
  • Event Management: Organizing and managing internal office events, ensuring smooth execution within budget.

Requirements

  • 2 years of experience in administration and finance/accounting
  • Solid knowledge of accounting principles and familiarity with financial software or tools (e.g., Fatture Web, Sportello Cloud)
  • Excellent organizational and time-management skills, with a proven ability to prioritize and manage multiple workstreams
  • Familiarity with Google Drive, Slack, Gmail
  • Fluent Italian & English (at least C1)
  • German-speaking skills are a plus

Administrative Info:

  • Contract : fixed-term contract of 12 months with the intention of extending the contract permanently (3°livello CCNL Commercio)
  • Salary : 30K-35K
  • Location: Milan , Italy (Via Eritrea n. 21 20157 (Palazzo Tecniche Nuove)
  • Office Model: Hybrid Mode 3 days in the office, 2 days remote
  • Working hours : Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
  • Trial Period : 60 working days
  • Equipment : laptop, headphones, keyboard, mouse, smartphone with unlimited data, and a dedicated office monitor
  • Start Date : Starting September/October 2026

Benefits

  • Welfare with Coverflex (600€ a year)
  • Bonus for paid English or German language courses.
  • Training courses, books, workshops, and team-building activities for personal and professional growth.
  • Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
  • Regular company reunions (yearly meetups, Christmas dinner)
  • Snacks and fruit always available in the office
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