Client Service Owner

At Aevi, we're not just a team; we're a vibrant, global business, committed to shaking up the payments industry. Our culture is all about innovation, creativity, and a passion for pushing boundaries. We’re thrilled to welcome new Aevi’ators who vibe with our values and mission and are ready to join us on our journey of transformation and growth.

The Client Service Owner (CSO) is responsible for leading the delivery of contracted services for assigned accounts, ensuring operational excellence, customer satisfaction, and proactive service management. Acting as the primary point of contact for service-related matters, the CSO plays a key role in governance, reporting, and continuous improvement. The role also ensures smooth service transition into BAU, validating operational best practices, and may serve as Manager on Duty outside business hours.