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DevOps Engineer · Malaysia

ServiceNow CSM Developer

adventus·Kuala Lumpur, Malaysia

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Job Responsibilities

  • Understanding customer requirement and provide mapping with IT processes.
  • Design, configure and code ServiceNow based on business requirements
  • Facilitate rollout of new functionality, interfaces, modules, perform UI and configuration
  • Configure integration, develop and support based on the ServiceNow solutions
  • Screen and form design, workflow development, report configuration, integration with systems and scripting
  • Collaborate ServiceNow release planning and implementations
  • Handle general updates, identify system deficiencies and recommend solutions
  • Develop ASP.NET custom web applications

Job Requirements

  • At least 3 years of professional experience in the ServiceNow CSM platform in design and developing custom application
  • Proven experience in deploying ITSM enterprise solutions and configuring ServiceNow
  • Experience in designing user interfaces/user experience capabilities
  • Strong knowledge of the server side and client side scripting.
  • Certification as a ServiceNow Developer/ServiceNow Implementer is a plus
  • Knowledge and strong hands on working experience in following is a must: C#, ASP.NET , SQL
  • Knowledge on HTML5, CSS3, JavaScript

Must Have:

  • Technical Pre-Sales experience in ServiceNow CSM , ITSM, ITAM (HAM & SAM), ITOM applications
  • Certifications in ITIL4, ServiceNow CSM , ITSM, ITAM, ITOM applications
  • At least 2-3 years’ experience using ServiceNow.
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