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Operations Manager · Italy

Senior Revenue Operations Manager

accessiway·Torino, Italy

remoteEMEA hours

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Who we are: We're a scale-up growing at supersonic speed, with one ambitious goal: making technology accessible to everyone , no exceptions. As Europe's leading company in digital accessibility, our commercial team has built real momentum across inbound, outbound and partner channels — and the next step is to build the operating layer underneath that growth: the systems, data and processes that connect those channels into one revenue engine.

That's where you come in. Reporting to the Head of RevOps , you'll sit between Marketing and Sales and own the systems, data and automation across the full customer journey, from first touch to renewal. You're not here to maintain HubSpot — you're here to turn a growing set of tools and data into a revenue operating system that makes the commercial team faster, sharper and more predictable.

This is a genuine greenfield opportunity: you'll shape how RevOps works rather than inherit a finished machine, working closely with Sales, Marketing, Finance and regional leadership across four markets. 100% remote, with the option to work from our Turin, Paris or Vienna offices.

What you'll do:

  • Revenue tech ecosystem: own HubSpot and the connected revenue tech stack; design the data model, integrations, workflows and automation; drive system adoption, governance and continuous improvement.
  • Lead management & data: own lead routing, ownership, scoring and lifecycle management across inbound, outbound and partner channels; build clean handoffs between Marketing and Sales; improve enrichment, intent signals and data quality.
  • AI & automation: build production-ready automations that reduce manual work and improve execution; apply AI to enrichment, CRM hygiene, reporting and operational workflows; continuously simplify and scale processes.
  • Reporting & insights: build the dashboards and reporting leadership needs to run the business; own visibility into pipeline, conversion, sales velocity and forecast accuracy; turn complex data into clear recommendations and actions.
  • Process & governance: establish scalable processes and documentation across regions; maintain data quality and consistency across the revenue stack; create operating rhythms that keep Marketing, Sales and Finance aligned.

What success looks like:

  • First 3 months: you know the stack and data flows inside out; the biggest gaps in data quality, routing, attribution and reporting are identified and prioritised.
  • First 6 months: lead ownership and routing run cleanly across all three channels; leadership has one trusted view of pipeline and conversion; the first AI-driven automations are live and removing manual work.
  • First 12 months: the revenue engine runs end-to-end with clean handoffs at every stage; attribution is trusted; forecasting is reliable enough to drive target-setting and commercial decisions.

Who we're looking for:

  • Deep, hands-on experience with complex HubSpot environments, including workflows, integrations, Operations Hub and data architecture.
  • B2B SaaS experience and a strong understanding of recurring revenue and commercial funnels.
  • Proven experience using AI and automation to improve revenue processes and reduce manual work.
  • Strong analytical skills and experience working with large, messy datasets.
  • Experience building reporting and dashboards that leadership relies on.
  • Strong project management skills — you take cross-functional initiatives from problem to implementation.
  • The ability to bridge technical and commercial stakeholders and influence senior leadership.
  • Strong systems thinking and an instinct for scalable solutions.
  • Excellent written and spoken English.

Extra:

  • Gong or another conversation intelligence platform.
  • SQL and/or BI experience with Looker, Metabase or Tableau.
  • Experience with Clay or similar enrichment and intent platforms.
  • Experience with attribution across multiple GTM motions.
  • Experience working in a multi-region, multi-language commercial organisation.

What we offer:

  • Inclusive culture: You'll work in an environment that champions accessibility and innovation.
  • Competitive salary: We offer a salary that's competitive with other European scale-ups. We set a high bar to bring the best people onto our team.
  • Professional growth: The chance to develop your skills and grow within a fast-expanding company.
  • Work alongside experts: You'll collaborate closely with experienced professionals who are passionate about digital accessibility.
  • Inclusive & pet-friendly environment: We're committed to an open, inclusive workplace where your four-legged friends are welcome too.
  • Yoga sessions: Regular in-house yoga sessions to support physical and mental wellbeing.
  • Breakfast & fruit: Breakfast and fresh fruit in the office to start the day with the right energy.
  • Remote-first working: Work fully remote, with the flexibility to use our Turin, Paris or Vienna offices whenever you like.
  • Language courses: Online language classes at various levels, during working hours.
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